The role of the Multi-CC Database Officer is to ensure the effective functionality, maintenance, adjustment, and further development of databases supporting multiple NRC Core Competencies, including Education, Protection from Violence, and Shelter.
The position will provide technical database management and reporting support to programme teams, with a particular focus on maintaining and improving existing Education and Protection databases, and developing similar database tools for the Shelter programme. The main working tool for the position is Microsoft Excel, with mandatory use of Power Query and Power BI for data processing, analysis, reporting, and visualization.
Responsibilities
Generic Responsibilities
Ensure adherence to NRC policies, tools, handbooks and guidelines.
Manage and maintain programme databases and related data management tools across relevant Core
Competencies.
Provide technical support and capacity building to programme teams on data management, database use,
and data quality.
Support accurate and timely programme, internal, and donor reporting.
Specific responsibilities:
Using Excel, Power Query, Power BI, and other relevant applications, manage, maintain, and improve programme databases for Education, Protection and Shelter, ensuring they remain functional and responsive to programme needs.
Consolidate, clean, transform, validate, and analyse programme data from multiple sources.
Conduct and support regular data quality checks, including verification against relevant source documentation.
Ensure databases support accurate beneficiary tracking, indicator monitoring, and programme reporting.
Develop and improve data collection, monitoring, tracking, and reporting tools in coordination with programme and MEAL teams.
Support harmonisation of data management and reporting processes across Core Competencies while maintaining programme-specific requirements.
Ensure secure storage, controlled access, backup, and recovery of programme data in accordance with NRC data protection requirements and applicable legislation.
Provide technical support, training, and coaching to programme staff on database use, data entry, data quality, and relevant data management tools.
Maintain effective coordination with Education, Protection, Shelter, MEAL, and relevant support teams.
Perform other relevant duties assigned by the line manager.
Qualifications
Generic professional competencies
Experience in database management, data processing, data analysis, and reporting.
Advanced knowledge of Microsoft Excel is required.
Mandatory knowledge and practical experience with Power Query.
Mandatory knowledge and practical experience with Power BI, including basic GIS knowledge, preferably QGIS.
Experience with Excel formulas, logical functions, pivot tables, structured tables, data validation, and data cleaning.
Experience in developing, adjusting, and maintaining programme databases
Experience with digital data collection tools, such as KOBO Toolbox, Microsoft Forms, or similar platforms, will be an advantage.
Good understanding of secure data management, data protection, and confidentiality principles.
Experience in data quality control, data verification, and database troubleshooting.
Experience in working with multiple teams or programmes and consolidating data from different sources.
Context Related Skills, Knowledge And Experience
Bachelor’s degree in Information Technology, Computer Science, Statistics, Data Analysis, Economics, or another relevant field.
Relevant work experience may substitute formal education where appropriate.
Experience working with humanitarian or development programmes is an advantage.
Experience supporting Education, Protection, Shelter, or other humanitarian programme databases is an advantage.
Working knowledge of English is required; strong English skills will be an advantage.
Ability to work with sensitive beneficiary data confidentially and responsibly.
Strong analytical skills and attention to detail.
Ability to work independently and provide remote or in-person support to field teams.
Behavioural competencies
Handling insecure environment
Planning and delivering results
Working with people
Analysing
Communication with impact and respect
Coping with change
About Us
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
treat everyone with respect and dignity
contribute to building a safe environment for all
never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH